Legal
Privacy Policy
Last updated September 2, 2026. This page explains what information Couch Cleaning New York collects from visitors and customers, how it is used, and how to reach us with questions.
Information we collect
When you call, email, or fill out a form on this website to request a quote or book an appointment, we collect the information you give us directly. This typically includes your name, phone number, email address, service address, and details about the furniture or flooring you want cleaned. We do not ask for payment card numbers through this website; payment is handled in person at the time of service.
How we use your information
We use the information you provide to respond to quote requests, schedule appointments, communicate about your booking, and provide the cleaning service you requested. We may also use your contact information to follow up after a completed job or to share information about our services, and you can ask us to stop these follow ups at any time by replying to any message or calling us directly.
Information we do not collect or sell
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not run advertising trackers or third party analytics scripts on this website. The only outside service embedded on this site is a Google Maps display showing our office location, which is subject to Google's own privacy policy when the map loads.
Cookies and browser data
This website does not use cookies to track visitors across other sites. Your web browser may automatically send standard technical information to our web host, such as your browser type and the pages you visit, which is used only to keep the site running correctly and secure.
How we protect your information
We take reasonable steps to protect the information you share with us, including limiting who on our team can access customer contact details and service records. No method of storing or transmitting information online is completely secure, so we cannot guarantee absolute security, but we do not share your information beyond what is needed to schedule and complete your service.
Your choices
You can ask us at any time to tell you what information we have on file for you, to correct it, or to delete it from our records, subject to what we are required to keep for bookkeeping or legal purposes. To make a request, email info@couchcleaningnewyork.net or call (332) 242-5389.
Children's privacy
This website and our services are directed at adults arranging cleaning services for their homes. We do not knowingly collect information from children.
Changes to this policy
We may update this page from time to time as our business or website changes. The date at the top of this page reflects the most recent update. Continued use of this website after a change means you accept the updated policy.
Contact us
Couch Cleaning New York, 89 E 116th St, New York, NY 10029. Email info@couchcleaningnewyork.net or call (332) 242-5389 with any privacy questions.
Questions about your information?
Call or email us directly and we will get back to you. You can also go back to the homepage, see what we charge, or browse every page on the site.